"What's interesting is both the volume and the content of the messages. The app has become the "default messaging service" in many markets, especially in continental Europe and Asia-Pacific, Blower added.įrom some 2,000 interdealer users sending 10,000 messages a day in the energy market in 2016, VoxSmart today tracks between three and five million messages weekly across asset classes, including between banks and buy-side clients.
WhatsApp usage among financial traders tracked by communications surveillance firm VoxSmart has boomed as banks accept that clients want to use the platform, even if bosses prefer their staff to use official messaging channels, VoxSmart CEO Oliver Blower said. Telegram and Slack-based trading was on par with daily averages." "Day-on-day volume was down 15% on the average daily, which we're internally attributing to the connectivity issues. counterparties," said Chief Executive Oliver von-Landsberg Sadie.
"The WhatsApp outage hit us in our busiest trading period where we face U.S.
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